ARUP Chief Medical Officer Jonathan Genzen, left, Sandy Richman, and Sumie Edward,

ARUP Chief Medical Officer Jonathan Genzen, MD, PhD (left), Director of Healthcare Advisory Services Sandy Richman, MBA, C(ASCP) (middle), and Digital Pathology Project Manager Sumie Edwards, MLS(ASCP)CM (right), will join industry leaders at the 2023 Executive War College conference April 25–27 to offer guidance on laboratory management and operations.

April 18, 2023

The myriad challenges facing laboratory medicine in 2023 call for innovative ways to optimize laboratory operations amid staffing shortages and supply chain issues to improve patient outcomes and increase revenue.

ARUP Laboratories’ Chief Medical Officer Jonathan Genzen, MD, PhD, Director of Healthcare Advisory Services Sandy Richman, MBA, C(ASCP), and Digital Pathology Project Manager Sumie Edwards, MLS(ASCP)CM, will offer their insights and share some solutions April 25–27, 2023, at the 28th annual Executive War College conference in New Orleans, Louisiana.

Genzen, who is also a professor in the University of Utah School of Medicine Department of Pathology, will offer guidance on managing costs and quality and making improvements that benefit patients in his presentation, “Useful Insights From the Design, Construction, and Operation of a New High-Volume Laboratory: Managing Costs, Sustaining Quality, and Improving Patient Care.” The presentation offers a comprehensive overview of ARUP’s approach to the construction of its newest state-of-the-art clinical laboratory facility, which was completed in 2021. Genzen will also discuss potential ways to gain efficiencies and make improvements in individual labs.

Edwards will provide insights on ARUP’s digital pathology procurement process. Her presentation, “Engaging and Convincing Management to Approve and Fund Implementation of Digital Pathology,” highlights ARUP’s conservative and consensus-driven approach to procurement and outlines strategies for collaborative decision-making.

In addition to the information presented by Genzen and Edwards, Richman will offer guidance on building and optimizing laboratory outreach programs. The presentation, “Community Hospital Success and Revenue Generation With Laboratory Outreach: What We Learned in Earning the Test Referrals From 100% of Our System’s Office-Based Physician Practices,” will also feature Sanjay Timbadia, MBA, MT(ASCP), Tucson Medical Center director of laboratory services.

The presentation by Richman and Timbadia will touch on many of the challenges Tucson Medical Center faced in rebuilding its laboratory outreach program and how it successfully reclaimed its outreach business. Additionally, Richman and Timbadia will review the laboratory outreach landscape and offer reflections on Tucson Medical Center’s navigation of the project.

The Executive War College on Diagnostics, Clinical Laboratory, and Pathology Management was founded in 1995 as the premier lab management event for lab executives and pathologists. The 2023 conference will have an estimated attendance of more than 900 individuals, and more than 70 lab experts will offer guidance for laboratory leaders on how to manage costs, retain staff, and increase lab revenue and market share. Attendees can register for the Executive War College conference and Workshop Intensive Sessions here until April 25.


Camryn Fife,