Disclaimer and Privacy Policy


Medical knowledge and best practice evolve continually. Practice, treatment, and laboratory test ordering are, therefore, dynamic. Practitioners, relying on their own experience and knowledge of the patient, are responsible to make diagnoses and monitor patient health status.

Trademark Attribution

ARUP, ARUP Laboratories, ARUP Consult, ARUP SYSTEM 2000, ATOP, ARUP Institute for Clinical and Experimental Pathology, CHILDx, Defining the Future Together, Moving to the Next Level, ARUP Connect, ARUP Gateway, ARUP MD Bridge, ARUP Insource Advantage, ARUP Mednet and other ARUP product/service names and logos are trademarks and service marks ("ARUP Marks") of ARUP Laboratories, Inc. or its affiliates. All other trademarks, trade names, service marks and logos used on this website are the property of their respective owners. Any use of the ARUP Marks is prohibited without express written permission.

Notice of Privacy Practices Statement

ARUP Laboratories is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) standards. The Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can receive access to this information. Click here to view ARUP's Notice of Privacy Practices.

Online Privacy Policy

ARUP Laboratories Privacy Statement

ARUP Laboratories (ARUP), an enterprise of the University of Utah and its Department of Pathology, is a national reference laboratory and a worldwide leader in innovative laboratory research and development. ARUP is committed to protecting the privacy of every person who visits its sponsored websites so that each person will feel as comfortable as possible using its services. 

Our online Privacy Policy describes what information we collect online, how we protect it, and what choices you have about how that information is used. We urge you to read this online Privacy Policy carefully so that you will understand the privacy standards used to ensure the security and confidentiality of your information. Should you have any questions about this policy or our privacy practices, please email us at ARUPcompliance@aruplab.com or write to us at: ARUP Laboratories, attn. Privacy Officer, 500 Chipeta Way, Salt Lake City, UT 84108.

What Personal Information We Collect

ARUP will collect information that identifies you (personal information) online only when you voluntarily provide it to us through our site. We may collect information that will allow you to establish a username and password. For example, when you choose to register on our site, we may ask you to provide some personal information, such as your first and last name, telephone number, and/or email address. In addition, we may collect information that you voluntarily provide to us through responses to questionnaires, such as customer satisfaction surveys.

How We Use Personal Information We Collect

We typically use information you provide to (1) make available to you the services and products you request, (2) assist you with your questions about our services or use of our website, or (3) analyze use for statistical purposes, which allows us to improve our services. We may publish your name on our website upon completion of certain surveys that are associated with a promotional prize drawing. If you would like to opt out from having your name published or from receiving emails regarding our services, please email us at ARUPcompliance@aruplab.com.

Disclosure of Personal Information to Third Parties

We will not give, sell, rent, loan, or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so; (2) we have contracted with the third party to help manage and optimize our Internet business and communications; (3) we are legally required to do so, for example, in response to a subpoena, court order, or other legal process; or (4) it is necessary to do so in order to protect and defend the rights or property of this website.

Collection, Use, and Disclosure of Non-personal Information

Information Automatically Collected and Stored

As with almost any site you visit on the Internet, ARUP collects nonpersonal information from its users. ARUP's sites automatically store the following information during your visit:

  • The internet location (IP address)
  • Which pages were last visited
  • The date and time of the visit
  • The software used to visit our site

The information collected is not associated with your name or any other information you voluntarily provide. We may share aggregate, nonpersonal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.


Cookies are small text files that a website transfers to your computer's hard drive to record certain information about your visit. We may use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you. We also may use cookies to keep track of information about your current “session” which will be discarded as soon as you log out or close your web browser. You can choose to disable your cookies; however, doing so will prevent you from utilizing some of the services offered on ARUP's websites.

Web Beacon

Web beacons are tags that record a visit to a particular web page and are often used in conjunction with a cookie to produce specific profiles of user behavior. We may use web beacons to help us learn specific, nonpersonal information about our users, such as which pages they visit most often.

How We Protect Information Online

It is our policy to protect your personally identifiable information (PII) against unauthorized access or release. All of the PII you provide to us is handled through a secure socket layer (SSL). SSL is a leading web technology that encrypts your account information. Please exercise caution when sending sensitive information via email, as email messages do not have the security features that are built into our website.

In addition, we have procedures that limit the access of employees and contractors of ARUP to personal information to only those who have a need to know. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

Links to Other Sites

As a convenience to our site visitors, ARUP's website contains links to a number of sites that may provide useful information. Links contained on the ARUP Web site which transfer you to a non-ARUP site are not maintained by ARUP and may contain different information and/or different privacy policies from those of ARUP. You may wish to review the privacy policies of these websites and/or receive specific information regarding that site's privacy policies and procedures after leaving ARUP's site. ARUP is not responsible for the content or privacy practices of a non-ARUP website. ARUP does not control, or have any input into, whether internet-linked sites use or accept cookies on their sites.

Children's Access

ARUP is committed to the protection of children's privacy, security, and safety. Our websites are created for an adult audience and are not designed or intended to attract children in any way. We do not knowingly solicit, collect, or accept any information from children on this website.


All information contained on this website is copyright protected, unless otherwise noted. Information may be reprinted and/or downloaded for personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any nonpersonal or commercial use is prohibited unless prior written consent is obtained from the respective copyright holder(s).

Your Consent

By visiting and using ARUP's website and the contents therein, you consent to the collection, use, and disclosure of information as described in this policy.

Changes to this Privacy Policy

ARUP may alter or make changes to this privacy policy from time to time when developments occur and/or technology improvements are implemented. When changes are made, we will update our privacy policy and notices. Please review this page periodically to ensure that you are aware of any such updates.

How to contact us

ARUP welcomes feedback and questions regarding our privacy policy. If you need further information or have questions regarding this privacy policy, please email us at ARUPcompliance@aruplab.com.

Policy terms last updated: January 2008

Effective date: September 21, 2006