(Last updated: October 16, 2018)

Special Security Message for ARUP Connect Users: Data security is the foundation of ARUP Connect. To continue offering the most secure means of communication, on October 29th, 2018, Connect is upgrading its systems and applications to accept Transport Layer Security (TLS) 1.2 (or higher) encryption protocol. This upgrade is mandated by security guidelines and standards impacting the healthcare industry. You can test your TLS security setting here. If you have additional questions, please contact your IT department, or ARUP Connect Client services at (800) 522-2787.

We currently recommend Internet Explorer 11 (IE11) and Google Chrome for the best ARUP Laboratories experience. To provide our customers the most effective and secure online access, we are continually upgrading our online services. As we add new features and enhancements to our service, older browser versions may not support these new features and enhancements. Upgrading to a new version will enhance your security and experience on our web applications.

Desktop Browser


Browser Version

Microsoft Internet Explorer



Google Chrome


Chrome automatically updates.

*Microsoft announced that it will supporty only the latest Internet Explorer version, currently IE11, and Microsoft Edge. https://www.microsoft.com/en-us/WindowsForBusiness/End-of-IE-support

PLEASE NOTE: If you do not upgrade your desktop browser to Internet Explorer 11 or Google Chrome, your experience may not be optimal, or you may not be able to use certain features on our website.

ARUP Laboratories regularly monitors and tests browsers to ensure the highest security standards for our customers. Browsers such as Internet Explorer and Chrome may auto update to the latest browser version compatible with your operating system. If you are using the newest release of your browser, please be aware that there may be a delay in our support of the new browser release while we conduct a review to ensure it meets our security standards. We recommend that you download and install a supported browser until the new version is officially supported.

To ensure that you always have the best possible experience with ARUP Laboratories, we continually test new web browsers for compatibility and performance.

If you have any questions about ARUP’s browser and software-support technology, please contact ARUP Client Services at (800) 522-2787.