Email test results

  1. Search for and select the patient on the Patient Search tab.
  2. Select the row of the completed test to expand the order tracker.
  3. Select Send an Email.

    A dialog box appears.

  4. Enter the recipient's information in the Email Address, Last Name, and First Name fields.
  5. In the Contact Number fields, enter your phone number so Client Services can contact you if more information is needed. These fields are optional; your phone number is not required to email test results.

    Note: If a phone number is already listed on your Connect account, Client Services can use that number to contact you.

  1. Select Submit Email.

    Note: Email requests do not change the status of the result to Viewed.

    Note: If a test result chart is corrected after you request the email, the chart is automatically re-sent.

  1. Search for and select the patient on the Patient Search tab or locate the test in progress on the Pending tab.
  2. Select the row of the test in progress to expand the order tracker.
  3. Select Send an Email.

    A dialog box appears.

  4. Enter the recipient's information in the Email Address, Last Name, and First Name fields.
  5. In the Contact Number fields, enter your phone number so Client Services can contact you if more information is needed. These fields are optional; your phone number is not required to email test results.

    Note: If a phone number is already listed on your Connect account, Client Services can use that number to contact you.

  6. Select Submit Email.

    Note: Email requests do not change the status of the result to Viewed.