New User Requests

When a user registers for an ARUP Connect account from the sign in page, the system sends an email with a link to you (if you are the applicable administrator or user administrator) for processing. You can also process all pending user requests while in Connect by selecting User Administration > New User Requests.

Note: When you access any User Administration page, you are prompted to verify your account with email authentication. Follow the on-screen instructions to complete this process. The authentication email goes to your account recovery email address.

Process a new user request

You can begin processing a new user request by doing one of the following:

• Select Process New User Request from the system generated email you receive after a user submits a registration form.
• In Connect, select User Administration > New User Request.

The User Requests page appears.

• Select the approve icon to approve the request. The Connect Permission Roles page appears where you can set up the account permissions.

• Select the reject icon to reject the request. The user receives an email stating that their request was rejected.