Secure Client-Information System
ARUP Connect is a secure online resource that assists registered clients with management of their referral testing. Through ARUP Connect’s Order Management applications, clients have access to ARUP’s test directory, patient orders, and test results. Clients can also leave comments or special instructions for the testing lab, and create detailed packing lists. ARUP Connect also allows clients to transmit patient data required by public health agencies, use ARUP’s secure file transfer system to securely retrieve documents containing protected health information (PHI), receive reports and notifications, and order supplies through ARUP Connect.
New Features: Visual Notifications
In an effort to improve our clients’ experience, ARUP released a new version of ARUP Connect on November 25, 2013. This release featured expanded client email preferences, including email notification options for Order Status and Results, which allow for more robust preferences for the timing and method of receiving email notifications.
To further expand clients’ notification options, ARUP Connect launched Visual Notifications in December 2013.
Upon logging into Connect, clients will see numeric notifications in three Connect menu tabs: Order Management (notifications for Order Status & Reports and eExcept), Reports (notifications for business reports), and Billing (notifications for eInvoice). The numerals represent the total number of notifications pending in that category. Clients can click on each notification service to view pending items quickly and easily.
The Connect team strives to make your secure online resource even better. More options for how you receive notifications will be available in the near future.
How to Register
A designated site administrator within your organization is responsible for creating and managing ARUP Connect accounts. Please contact ARUP Client Services with your ARUP client identification number to learn who your designated site administrator is.
If your organization does not have a designated site administrator assigned, please take the following steps:
- Determine who within your organization will function as the designated site administrator.
- Register for ARUP Connect services.
Secure File Transfer (Non-ARUP Connect Users)
Secure file transfer service is available by default to all registered ARUP Connect users; current users do not need to register. However, non-ARUP Connect users can register directly online to securely download PHI from ARUP Laboratories. After registering, users will be notified via email when files are available for download.
Enhanced Laboratory Reports
This feature provides online access to additional information, such as graphs, associated with some reports. If this feature is available for a laboratory test, a username and password will be included at the end of the report.
To download an enhanced laboratory report, enter the username and password provided at the end of the report and click the Download button.
- virco®TYPE reports
- SPEP/IFE reports (serum protein electrophoresis and/or immunofixation electrophoresis)