Manage Users

Admins can manage couriers for their organization on the Manage Users screen. Admins can edit a user's profile, reset a user's account password, or register a new user on this screen.

Tip: Select the refresh icon to reload the list of active users.

  1. Select the upper left menu .
  2. Select Manage Users. The Manage Users screen opens and displays all active users for the organization.
  3. Select the menu icon next to the user you want to edit.
  4. Select Edit User. The Edit User screen opens.
  5. Select the field(s) to make the edits.

    Note: The username must be between 5-20 characters, and the first and last name must each be between 3-50 characters. A valid email address can be used as a username.

  6. Select Save.

Note: When entering an email address with uppercase and lowercase characters the characters are automatically converted to lowercase after the profile is saved.

  1. Select the upper left menu .
  2. Select Manage Users. The Manage Users screen opens and displays all active users for the organization.
  3. Select the menu icon next to the user that needs their password reset.
  4. Select Reset Password. The Confirm Reset User Password pop-up screen opens.
  5. Select REQUEST RESET. The Password Reset Confirmation pop-up screen displays. The reset password email is sent to the user's email address.

    Note: Select CANCEL to cancel the password reset.

  6. The user must sign out of the Transportation Courier application, or their ARUP® Connect account, to reset their account password.
  7. The user must follow the instructions in the email to reset their password.
  1. Select the upper left menu .
  2. Select Register User. The Register User screen opens.
  3. Select the Organizations field. The Organizations pop-up screen opens.
  4. Select all organizations the user is associated with and select Ok.
  5. Enter the user's email address and name. If the email address is a non aruplab.com email address then you must enter a username in the Username field. The Username field is hidden when an aruplab.com email address is entered.

    Note: The username must be between 5-20 characters, and the first and last name must each be between 3-50 characters. A valid email address can be used as a username.

  6. Optional. If the courier requires administration access select the Administration Access option.
  7. Select Save.

After the Courier account is created they will receive an email to their registered email account to finish setting up their account.

Note: When entering an email address with uppercase and lowercase characters the characters are automatically converted to lowercase after the profile is saved.