Add or cancel a test

When you select an order on the Pending or Patient Search tabs, you will see an Add/Cancel Request link if the test has not already been canceled.

  1. Select Add/Cancel Request. The Add/Cancel Request page appears. Do one or both of the following:

  1. Enter a phone number in the Contact Number fields so Client Services can contact you if more information is needed. These fields are optional; a phone number is not required to add or cancel a test.

    Note: If a phone number is already listed on your Connect account, Client Services can use that number to contact you.

  2. Select Submit Change Request(s). You only need to do this once for all requests on the order, including adds and cancels. Each item requested will appear separately in the Change Requests tab.