• Provides a secure online resource with self-serve options for clients to conduct business with ARUP Laboratories.
  • Allows clients to search for tests, edit patient orders, create packing lists, access test results, order supplies, and download client-specific reports.
  • Provide clients with a secure portal for downloading documents.



ARUP Connect

Secure Client-Information System

ARUP Connect is a secure online resource that assists registered clients with management of their referral testing. Through ARUP Connect’s Order Management applications, clients have access to ARUP’s test directory, patient orders, and test results. Clients can also leave comments or special instructions for the testing lab, and create detailed packing lists. ARUP Connect also allows clients to transmit patient data required by public health agencies, use ARUP’s secure file transfer system to securely retrieve documents containing protected health information (PHI), receive reports and notifications, and order supplies through ARUP Connect.

New Features

Order Entry New Label Printing Application

ARUP is dropping support for the Java applet currently used to print labels in Order Entry and switching to a new printing application. If you use the label printing feature, you will need to download the new application by 5 p.m. on Tuesday, November 3, 2015, and re-setup your label printer.

This change does not affect clients who use their own LIS labels.

If you have any questions or concerns, please contact Client Relations Training at (800) 242-2787, ext. 5269.

Order Status and Results: Secure Test Results Access for Physicians

All ARUP clients can now share test results directly with physicians through Order Status and Results in ARUP Connect.

Features include:

  • Secure management of physician access through Connect’s existing account-management system
  • Secure, password-protected access to test-related information
  • Single-user access per NPI; multi-user access coming in October 2015
  • Limited view of test results associated with each participating physician’s NPI
  • Access to information for pending and complete orders:
    • Monitor the status of pending orders
    • View, print, and download new test results
    • Search for patients, view patients’ test history, and print or download reports

To learn more and for technical requirements, contact Parker Davis at (800) 242-2787, ext. 3324.

Enhanced Reports

For more than 100 specialty tests, these visually appealing and comprehensive result reports are clinically informative and effectively display complex data. Historical resulting is available on some test reports, displaying detailed graphics and images. Examples include cytogenics analyses, immunodermatology tests, and pain management panels. These reports are delivered through ARUP Connect (or credentialed via secure internet portal), which is key to getting these reports into the hands of physicians.

More information about enhanced reports is available here.

Registering for Connect

A designated site administrator within your organization is responsible for creating and managing ARUP Connect accounts. Please contact ARUP Client Services with your ARUP client identification number to learn who your designated site administrator is.

If your organization does not have a designated site administrator assigned, please take the following steps:

  1. Determine who within your organization will function as the designated site administrator.
  2. Register for ARUP Connect services.