Register for Secure File Transfer

This Secure File Transfer option is only for those who are not clients of ARUP and who need to receive documents containing PHI from ARUP.  (ARUP clients should not use this form, but should sign up for ARUP Connect instead.)

Once you complete this form, provide your user name to your contact at ARUP.  Documents containing PHI may then be posted to ARUP's secure Web site for you.  You will receive e-mail notifications whenever documents are posted there.  The e-mail message will provide a link directly to your files.  You will be required to enter your user name and password to retrieve the file(s).  

At the ARUP Connect login window, select Register for Secure File Transfer.  

The Sign-up for Secure File Transfer window is displayed.  

Complete the sign-up form as instructed below.  

NOTE:  A blue information box tells you the characters you can use for a Username:  A-Z, a-z, 0-9 and symbols period, hyphen underscore, comma, space, @, (, ), and apostrophe.  No other characters may be used in the username.  Click the ‘x’ in the upper right corner of the information box to close it.  If you need to review the available characters again, pause your cursor over the information icon to re-open the information box.  Close the box again to return to entering your information.

User Name.  Enter a user name of your choice.  You will be required to enter this user name every time you log in to download files.  

First Name.  Enter your real first name.

Last Name.  Enter your real last name.

Phone.  Enter the phone number where ARUP can contact you, if needed.

Email.  Enter the email address where you can receive notifications when files are available for you to view.

Password.  Enter a password of your choice.  The password must be a “strong” password, at least eight characters in length, must contain both upper and lower case letters, and at least one number and one symbol.  If you fail to enter a strong password, a message is displayed and you will have to re-enter the new password.

When you have entered an acceptable password, the system confirms you have entered a strong password.

Confirm Password.  Enter the new password again.  You must enter the password exactly the same as in the previous field.  A message is displayed to tell you either that the passwords you entered matched or did not.  If they did not match, enter the correct new password again.

Set Up Security Questions.  If you forget your password in the future, you will be able to reset your password by correctly entering answers to security questions you set up here.  Select the security questions you wish to use and enter your personal responses to each.  Select questions to which only you would be likely to know the answers but which will be easy for you to answer when needed.  

Security Question 1.  Choose your first security question from the drop-down list.

Security Answer 1.  Enter your answer to the first security question.

Security Question 2.  Choose your second security question from the drop-down list.

Security Answer 2.  Enter your answer to the second security question.

After you have entered the required information, click <Submit> to save.  Remember the user name and password you enter here as well as your answers to the security questions.  REMEMBER the user name and password you enter here as well as your answers to the security questions.