ARUP Laboratories’ Emphasis on Excellent Patient Care and Client Support Recognized in National Survey
Washington G-2 Reports’ annual market report ranked ARUP Laboratories as the national lab offering the best value to clients, having the fastest turnaround times, and in a tie for most responsive.
SALT LAKE CITY, February 22, 2011—ARUP Laboratories, a leading national clinical and anatomic pathology reference laboratory, has been recognized as a leader in several quality categories in G-2 Reports’ U.S. Laboratory Reference Testing Market Profile & Pricing Trends 2010, including offering the best value (defined as service plus price), providing the quickest turnaround times, and being the most responsive in answering client questions and fixing problems.
“These are the types of quality indicators that are important to us as a company,” said Edward Ashwood, MD, president and CEO of ARUP Laboratories. “The best way to serve our clients is to support them as they serve their patients. Each and every sample we receive and every test we run represents a person, someone’s family member. We have found that making excellent patient care our number one priority drives up other important metrics; we believe our prime concern should be patient care, which creates long-term corporate growth.”
The Washington G-2 Reports market profile survey was sent to approximately 10,000 hospital and independent laboratories across the United States. Recognized as one of the top esoteric reference laboratories in the country, ARUP Laboratories has been included in Washington G-2’s market profiles for the last decade and has consistently ranked well among respondents.
“Being recognized as a national reference laboratory offering the best value is quite notable,” said Ashwood. “It is one thing to offer the best price, which is certainly important but that can’t be the only focus. We believe the laboratory’s role is to be an active participant in health care, screening, diagnosis, and treatment; the process does not end once the test results have been delivered. We really aim to offer our clients more laboratory test bang for their buck.”
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About ARUP Laboratories
Founded in 1984, ARUP Laboratories is a leading national reference laboratory and a nonprofit corporation affiliated with the University of Utah and its Department of Pathology. ARUP offers more than 3,000 tests and test combinations, ranging from routine screening tests to esoteric molecular and genetic assays. ARUP serves clients across the United States, including many of the nation’s top university teaching hospitals and children’s hospitals, as well as multihospital groups, major commercial laboratories, group purchasing organizations, military and other government facilities, and major clinics. In addition, ARUP is a worldwide leader in innovative laboratory research and development, led by the efforts of the ARUP Institute for Clinical and Experimental Pathology®.
ARUP Media Contacts:
ARUP Laboratories, (801) 583-2787, ext. 2451, (801) 946-2987 (cell), email
ARUP Laboratories, (801) 583-2787, ext. 3318, (801) 386-6637 (cell), email